Terms and Conditions

Policies

  • Check-in between 3pm and 7:30 pm (arrivals outwith these times by arrangement only)
  • Check out is by 10:30 am.
  • We are unable to accommodate children under 12.
  • No smoking
  • No pets
  • Please contact us directly to discuss group bookings as booking conditions differ.

Cancellation policy:

Bookings cancelled within 72 hours of the reservation commencing or in the case of no-show – total price of reservation will be charged.

For bookings of 3 room nights or more or 3 individual rooms or more a 10% non refundable deposit will be due.

Contact us directly to discuss cancellation policy for group bookings.

Conditions

Non-smoking through-out the Victoria Square Guest House.
No pets are permitted on the premises. Service dogs may be accommodated with prior arrangement only.

Accessibility information

There are three Guest Floors.

The ground floor of this Victorian property is raised and only accessible via 10 outer stone steps, as such we are unable to accommodate wheelchair users.

One guest bedroom is located on the ground floor. Deafguard fire safety equipment is available to ease the stay of guests with hearing impairment (deposit required).

Payment at property

  • Cash (Sterling)
  • Credit Card (excluding Amex and Diners)
  • Debit Card